We place a high value on after-sales service. Not just for the occasional repair, but as the basis for a long-term relationship with our customers. Furthermore, we can offer global support for procedural questions on current and future products. For this purpose, Schneeberger has set up a service network that has its roots in the head office in Switzerland, while the branches extend out to our subsidiaries and partners all over the world.
More than 90% of all machine stoppages are eliminated over the phone or by remote support. In the remaining cases, Schneeberger will provide an intervention within 48 hours upon written request.
DELIVERY SPARE PARTS
We guarantee to deliver an article within 24 hours, as long as the written request is received before 12:00 hrs. This applies to articles that are stored in our warehouse or in the warehouses at our branches.
Do you want to increase your machine's availability and lifespan? In this case, we recommend a periodical maintenance contract.
Allow our specialists to carry out the maintenance tasks. Plan the operation based on your production. Minor repair tasks can also be completed quickly at these times. Therefore, machine downtimes can be planned.
We offer suitable after-sales courses for customers who would like to expand their technical knowledge or who would like to train new employees. The courses are adjusted according to the customer's requirements. Everything is possible: From basic knowledge to ISO programming. These courses can also be held directly at the customer's location.
If the machine's performance has reduced after many years, it can be overhauled. Scheeberger's service is also equipped for these types of tasks. After a preliminary analysis on-site, the machine can be returned to its previous state quickly. An update is also possible for controllers
SERVICE IS ANOTHER GREAT REASON TO CHOOSE SCHNEEBERGER!
FRANCE Service manager :
Jessy Landecker, +33 680 031 617, firstname.lastname@example.org
ITALIA Service manager :
Andrea Savoia, +39 348 233 41 49, email@example.com
USA Service manager :
Erwin Pfister, +1 847 922 53 85, firstname.lastname@example.org
CHINA Service manager:
Zhang Zhixiang, +86 13 770 993 043, email@example.com
SWITZERLAND & INTERNATIONAL Service manager:
Fritz Spahr, +41 62 918 44 77, firstname.lastname@example.org